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1. Introduction
Welcome to Rowan Tours. By accessing or using our website and services, you agree to abide by these Terms & Conditions. Please read them carefully before placing an order.
2. Orders
All orders placed through our website are subject to confirmation and availability.
We reserve the right to refuse or cancel an order in case of incorrect pricing, stock unavailability, or suspected fraudulent activity.
3. Payment
We accept Cash on Delivery (COD) only.
Customers must pay the full amount in cash at the time of delivery.
We do not accept credit cards, debit cards, online wallets, or any other payment method.
4. Shipping & Delivery
Orders are processed within 1–3 business days.
Delivery times typically range between 3–7 business days, depending on location.
Customers are responsible for ensuring accurate shipping details. Rowan Tours is not liable for delays caused by incorrect information.
5. Returns & Refunds
Returns are only accepted for damaged, defective, or incorrect items.
Customers must notify us within 7 days of delivery at [email protected].
Refunds are issued as store credit or replacement products only.
Full details are available in our Return & Refund Policy.
6. Limitation of Liability
Rowan Tours is not liable for delays, losses, or damages caused by third-party shipping providers.
We are not responsible for misuse, wear and tear, or improper handling of purchased items.
To the fullest extent permitted by law, Rowan Tours disclaims liability for indirect, incidental, or consequential damages.
7. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to our data collection and usage practices.
8. Changes to Terms
Rowan Tours reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website with the revised date.
9. Contact Us
For any questions regarding these Terms & Conditions, please contact:
📧 [email protected]